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Dear Mr Finnerty,
I refer to your request that the Western Board's Convenor consider your complaint for Independent Review. Please find attached the Convenor's response to your request.
Yours sincerely,
Rosemary Henderson
Complaints
Manager
Western Health & Social Services
Board
<<finnerty conv respo 31aug05.doc>>
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Main text of "Convenor's response" - referred to above:
Our ref: ABIR19:04/rh Date: 31st August 2005 TO: Mr William Finnerty newinngalway@yahoo.co.uk Dear Mr Finnerty, I refer to my email dated 23rd May 2005 regarding your complaint against Sperrin Lakeland health and Social care Trust. The Independent Panel Chairman and I have had sight of your correspondence and the papers provided by the Trust and I am now in a position to respond to you. As I indicated in my email dated 23rd May 2005 I may only consider those aspects of your complaint which relate to your treatment in Tyrone and Fermanagh Hospital which is the responsibility of Sperrin Lakeland Health and Social Care Trust. I have been informed that you were seen by Community Psychiatric Nurse, Petra Heagney and you agreed to a voluntary admission to Tyrone & Fermanagh Hospital for assessment of your mental state. You were admitted on 7th December 2004 for assessment by Dr Foster. Dr Foster examined you and I have been informed that his diagnosis was that you did not suffer from any psychiatric disorder. The Trust has informed me that you were due to be discharged on 9th December 2004 however this was delayed until 13th December 2004 to enable a social worker to advise you of how to contact the Northern Ireland Housing Executive (NIHE) to arrange accommodation. Christine Freeburn, Senior Social Work Practitioner contacted the NIHE to make them aware that you may be in contact with them. You were discharged on 14th December 2004 and, I have been informed by the Trust that, as you had been diagnosed as not suffering an acute psychiatric illness, no clinical arrangements were made to follow up on your discharge. However you had been provided with advice from a social worker on the options available to you. I have been advised that your referral for voluntary admission by the Community Psychiatric Nurse is routine practice. As you were unhappy with his decision to discharge you, Dr Foster discussed your concerns with Mr Seamus McGarvey, Clinical Services Manager. Mr Seamus McGarvey was in agreement with Dr Foster’s decision to discharge you following clinical assessment and I have been advised that the referral to the hospital social worker for support and advice was an appropriate course of action. I have been informed that you indicated that you were in agreement with Dr Foster’s assessment of your mental condition however you disagreed with his decision to discharge you. The Trust has responded fully to the concerns you raise and every effort has been made to resolve your concerns at local resolution. Taking this into consideration I do not intend to refer your complaint to Independent Review. If you remain dissatisfied with the way in which I have dealt with your request you can ask the N. I . Commissioner for Complaints or Ombudsman to investigate your case. You can contact the Ombudsman by writing to: The N.I. Commissioner for Complaints Progressive House 33 Wellington Place Belfast BT1 6HN Or by telephoning Freephone 0800 343424 Yours sincerely, __________________ Áine Downey Convenor |
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